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Courses Negotiation Mastery
Overview
 
Negotiation is at the heart of many professional and business interactions whether with clients, internal or external, suppliers, colleagues or indeed, any stakeholder. The key to profitable and sustainable business relationships is the ability to achieve win-win solutions that satisfy all parties at the table.
In the current economic situation, the need to get the best deal possible is more pressing than ever. More than ever, the culture of negotiation needs to spread and deepen throughout the organisation, leading to a constant questioning of costs and looking for opportunities to make savings which can be re-deployed elsewhere.
Negotiation situations often go beyond the simple one-to-one scenarios. What happens if you are negotiating on behalf of someone else? What happens if your counterparty is negotiating on behalf of someone else? What happens if there are several parties involved, all with competing agendas?
This course uses the latest thinking from Harvard Business School to achieve sustainable negotiated agreements that satisfy all parties at the table, using powerful tools to deal with the most complex of multi-party negotiations. There will be plenty of opportunities for each delegate to practice real life negotiations, with feedback and coaching.
 
Learning Outcomes                                                        
  • Negotiating confidently and skillfully with any business stakeholder to achieve optimum solutions at minimum cost
  • Understanding and applying the negotiation principles of BATNA, Reserve Pricing and ZOPA
  • Building profitable and sustainable relationships through negotiating “win-win” solutions with customers and suppliers, internal or external
  • Calling upon a repertoire of advanced techniques to get around any impasse in the negotiation due to conflicting demands
  • Being more cost-conscious and aware of the many opportunities present for cost-cutting and negotiation
  • Learning how to deal with aggressive tactics and understanding different types of negotiator, and how to negotiate with them
  • Understanding and building awareness towards the role of body language around the negotiating table.
  • Learning and apply powerful bargaining methods
  • Using the Harvard Approach of Principle-Centered Negotiations
  • Using NLP methods to understand the process from the other side of the table
  • Understanding the power of a positive No, and using this to get to Yes
  • ’Negotiating backwards’ to successfully resolve complex multi-party negotiations
  • Identifying and neutralising dirty tactics from the other side